Sunday, September 17, 2017

Lucky Dog

Paige's Law School Buddy, Fred

My dog got me hired at the District Attorney's Office.  I had no business even applying there for a law clerk position over twenty years ago.  The extent of my experience with the criminal justice system was the fact that I really liked Law & Order episodes and I had read several John Grisham novels.  I mean, who didn't love "The Firm"?  But I applied anyway.  Extolling the virtues of my stellar organizational habits and my solid communication skills in my cover letter, I sent in my resume and crossed my fingers.

And then I took my adorable Basset Hound-mix named Fred to the dog park.  There he frolicked with the other shelter mutts he had befriended (er....some might say "forced himself upon" but let's not get technical for our purposes here) since the summertime.  I knew all the humans.  Kind of.  I called them "Spike's Dad" or "Norman's Mom" or "Not Sophie the Labrador's Mom but Sophie the Border Collie's Mom".  But us humans were friends.  The kind of really close friends who only discuss what dog chewies are best and why Flash the Beagle likely has separation anxiety.  And it was clear that my friend, Nellie's Mom, loved Fred.  He was quite lovable.  What with his stunted legs, his stocky body and his spotted ear that was soft like an angel's wing.  So Nellie's Mom and I bonded over our mutual affection for my dog.  And we chatted daily during our treks to let him exercise with her rescued terrier-mix.  And it turned out I like Nellie's Mom a lot.

It also turned out that Nellie's Mom was the Deputy District Attorney in charge of hiring all the law clerks at the Marion County DA's Office.  We figured that out after accidentally taking a detour in our conversation about the best Veterinarian in town and instead discussing what she did for a living.  And the rest is history.  And though I'd like to think my Law & Order habit got me in the door, it was really Fred with his comical squatty body and his 1940s gangster-like attitude that landed me that job.  It was simply pure luck covered in fur that got me the interview.

Well, in a way.  Because if it's true that luck is really the intersection of preparation and opportunity, then that was the exact address of that dog park.  I didn't know it then but I was prepared to be a law clerk at the District Attorney's Office.  I was a quick learner, a critical thinker and self-starter.  I was a rule-follower by nature and had a natural respect for law enforcement.  I enjoyed public speaking, thrived on the challenge of  the courtroom experience, and felt compelled to help victims find some sort of justice.  Those characteristics have served me well as I have grown within the office from that law clerk, to a line attorney, a senior deputy, and for the last decade as a manager. 

And it's not lost on me that once again I find myself at that intersection of preparation and opportunity.  I find myself running for Marion County District Attorney because my predecessor, for whom I'd gladly work for the rest of my career, has decided not to.  The opportunity is there.  Right in front of me.  And I find myself running for Marion County District Attorney because I'm prepared to do it.  I've spent 20 years preparing for it.  Trying all types of cases from DUII to Murder, directing difficult investigations, learning the complexities of the office and managing other lawyers doing the same.  I've reorganized divisions, assisted with budgets, nurtured numerous community partnerships, and made tough decisions.  I've learned a lot since I walked out of that dog park and into the DA's Office.  And I'm better for it.

So, I'm more than a dog-mom now.  I'm older, I've got a lot more experience under my belt than just watching Law & Order can provide, and I'm much better versed in the statutes and case law of Oregon.  But I'm still excited about my future in the Marion County District Attorney's Office.  I still consider myself lucky.  And I still go to the dog park.

Paige's Current Dog, Maverick, at the Dog Park
 

Wednesday, September 6, 2017

Customer Service


It was a four-hour class.  Half of my busy day.  And it was required.  It was titled something like, "Know Your Customer".  All county employees had to attend and we were encouraged (read: it was highly recommended by the boss) that we happily participate.  I sat in our training room with many other dedicated public servants.  Marion County is actually very impressive that way.  They gladly came from all departments.  Public Works, the Health Department, the Housing Authority, Property Assessors.  All eager to be there.  All willing to engage our facilitator and learn how to offer better customer service.  I listened to the message of the day.  I took in the suggestions, observed the audience participation and wrote down ideas as instructed.  And that's when it hit me.

For most employees in that classroom, the folks they deal with want to be a customer.  They want to get a dog license, obtain a permit, fill that pesky pothole, file their marriage certificate.  But for us, Deputy District Attorneys, that is most often never the case.  When we are thrust into the lives of our "customers", it's because something terrible has happened.  And nobody wants that.  We aren't there because anybody planned for us, we are there when crime interrupts the real plans they had.  We are interlopers in their lives, lives that are often never the same afterwards.

Deputy District Attorneys do hard jobs.  I know.  I've been there.  And for 20 years, I've gotten to know my customers, really know them.  Often despite the fact that they never really wanted to know me.  I've cried with them as they have told me about their daughter whose bright future was stolen by the reckless act of a drunk driver.  I've sat with them as they've yelled at me because there is nobody else to yell at and because the criminal justice system seems like little consolation in the face of grave violence.  I've stood up for them in court when they feel like they can't stand for themselves.  I've stood beside them when the man who hurt them stares them down across the courtroom.  I've read their statements at sentencings when their own voices are too weak with grief.  I've given them bad news.  And then sometimes worse news.  And I've been embraced by them when the murderer who gunned down their son is finally held accountable after ten long years.  I've felt their relief, their liberation from hopelessness, and even their gratitude in those moments.   And I've left them as they walk away from the courthouse.  Different people than when we met.  Different people than they were before they were my customer.  And then I've moved onto the next case.  My next customer.  The next set of lives who find me there against their will.

I've done these things more times than I can count.  I've met customers that have left an indelible mark on my life.  Customers who, in spite of every reason to be broken, find strength instead.  I'm inspired by them.   I'm grateful they've let me into their lives.  And I'm grateful for a job...a career...that has put me there.

And I'm just one.  There are dozens of us prosecutors in Marion County who do this everyday.  I need only walk down the hall of our office at Courthouse Square to know they are doing this very hard work.  I recognize the responsibility they wear on their faces, the weight of these survivors on their shoulders.  I know that look.  I've seen it in the mirror.  And I'm so proud to work with people who have dedicated their careers...their lives...to these hard jobs.

And that's why I'm running for Marion County District Attorney.  Now.  Today.  I'm running because it is important to keep doing this hard work.  I'm running because I'm the best person to lead this amazing office of public servants forward.  I'm running because it's essential for me to continue the legacy of true customer service that I've been taught by those that have come before me and especially by those survivors I've had the pleasure to serve.



Brainwashed.

My Mom, Liz. My mother was a brainwasher.   She had a way of convincing us 7 kids to do things we had no desire to ever do.   Often ...